FTC Safeguards Rule: a written security program, trained, tested and reported
For non-bank financial institutions under FTC jurisdiction, such as lenders, brokers and tax preparers, whose Qualified Individual maintains the written program.
Checked against primary sources on 18 October 2026.
Who it applies to
Financial institutions under FTC jurisdiction under the Gramm-Leach-Bliley Act, including mortgage brokers, payday lenders, collection agencies, tax preparation firms and investment advisers not registered with the SEC.
Who checks
The FTC, through investigations and enforcement actions; boards or a senior officer receive the Qualified Individual's annual written report.
How often
No set examination cycle; written report to the board at least annually, with the program adjusted after testing, risk assessments and material changes
Current edition
16 CFR Part 314 as amended in 2021 (86 FR 70308) and 2023 (88 FR 77499), 2024-05-13 (latest provision effective, 314.4(j) FTC notification). Free to read.
What FTC Safeguards Rule asks you to write down
Each one needs an owner, an approval, and proof it reached the people it covers.
16 CFR 314.3(a)
Written information security program
A comprehensive written program, in one or more accessible parts, with administrative, technical and physical safeguards suited to the business and the sensitivity of its customer information.
Version and named Qualified Individual
Parts that make up the program
16 CFR 314.4(b)(1)
Written risk assessment
The risk assessment is written and sets criteria for evaluating risks, assessing controls and deciding how each risk is mitigated or accepted.
Evaluation criteria and accepted risks
Date of the last periodic assessment
16 CFR 314.4(e)(1)
Security awareness training
Personnel receive security awareness training that is updated as necessary to reflect risks identified by the risk assessment.
Completion by person and date
Training version tied to current risks
16 CFR 314.4(h)
Written incident response plan
A written plan sets goals, internal processes, roles and decision authority, communications, remediation, documentation of security events and post-event review.
Roles and decision authority
Revision after each security event
16 CFR 314.4(i)
Annual report to the board
The Qualified Individual reports in writing at least annually on overall program status, compliance with the Rule and material matters such as testing results.
Report date and recipient body
Material matters and recommended changes
16 CFR 314.4(c)(5)-(6)
MFA exceptions and data retention policy
Any alternative to multi-factor authentication needs the Qualified Individual's written approval, and the data retention policy is reviewed periodically.
Written approval of each MFA alternative
Retention policy review dates
Citations are to the standard or regulation; wording is ours.
What gets asked for on the day
What reviewers sample about these documents and the people they cover.
Program and risk assessment
In an investigation the FTC asks for the written program and written risk assessment, then compares them with the safeguards actually in place.
Board reporting
Expect requests for the Qualified Individual's annual written reports and evidence they reached the board or senior officer.
Training records
Investigators ask for security awareness training content and records showing personnel completed it.
Service provider oversight
They ask how service providers were selected, what security terms their contracts carry and how they are periodically assessed under 314.4(f).
The policy and acknowledgment layer for FTC Safeguards Rule.
Write each policy, send it through approval, and send it to the people it covers. Each acknowledgment is recorded by name, with the version, the date and the time.
When a policy changes, the new version is approved, its Editor sends it out again, and everyone it applies to is asked again. Export the record as a PDF or CSV, or give a reviewer Viewer access to the documents their tags allow.
Approved before it goes outUp to four steps, with any or all approvers.
Acknowledged by nameName, email, date, time and version on every record.
Asked again on every changeEach new version goes out again to everyone it applies to.
The record on requestA PDF or CSV export, or Viewer access to the documents their tags allow.
Your region’s laws, the standards your customers ask for, and your own house rules. Write each one as a policy, approve it, and send it to the people it covers.
Institutions holding customer information on fewer than 5,000 consumers are exempt from the written risk assessment, the continuous monitoring or testing requirement, the written incident response plan and the annual board report. The written program, Qualified Individual, safeguards and training still apply.
When must the FTC be notified of a security event?
For a notification event involving at least 500 consumers, notify the FTC as soon as possible and no later than 30 days after discovery, using the FTC's online form. The requirement took effect on 13 May 2024.
Can the Qualified Individual be outside the company?
Yes. A service provider or affiliate can serve, provided the institution keeps responsibility, designates a senior member of staff to oversee them and requires the provider to maintain a program that protects the institution.
How often must systems be tested?
Without effective continuous monitoring, the Rule calls for annual penetration testing and vulnerability assessments at least every six months. Assessments also follow material changes to operations or business arrangements.
How does this relate to the IRS WISP expectation?
The IRS points tax professionals to the Safeguards Rule as the source of their duty to keep a written information security plan. Its Publication 5708 provides a template built on the Rule's elements.