FTC Safeguards Rule: a written security program, trained, tested and reported

For non-bank financial institutions under FTC jurisdiction, such as lenders, brokers and tax preparers, whose Qualified Individual maintains the written program.

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FTC Safeguards Rule at a glance

Checked against primary sources on 18 October 2026.

Who it applies to

Financial institutions under FTC jurisdiction under the Gramm-Leach-Bliley Act, including mortgage brokers, payday lenders, collection agencies, tax preparation firms and investment advisers not registered with the SEC.

Who checks

The FTC, through investigations and enforcement actions; boards or a senior officer receive the Qualified Individual's annual written report.

How often

No set examination cycle; written report to the board at least annually, with the program adjusted after testing, risk assessments and material changes

Current edition

16 CFR Part 314 as amended in 2021 (86 FR 70308) and 2023 (88 FR 77499), 2024-05-13 (latest provision effective, 314.4(j) FTC notification). Free to read.

What FTC Safeguards Rule asks you to write down

Each one needs an owner, an approval, and proof it reached the people it covers.

16 CFR 314.3(a)

Written information security program

A comprehensive written program, in one or more accessible parts, with administrative, technical and physical safeguards suited to the business and the sensitivity of its customer information.

  • Version and named Qualified Individual
  • Parts that make up the program

16 CFR 314.4(b)(1)

Written risk assessment

The risk assessment is written and sets criteria for evaluating risks, assessing controls and deciding how each risk is mitigated or accepted.

  • Evaluation criteria and accepted risks
  • Date of the last periodic assessment

16 CFR 314.4(e)(1)

Security awareness training

Personnel receive security awareness training that is updated as necessary to reflect risks identified by the risk assessment.

  • Completion by person and date
  • Training version tied to current risks

16 CFR 314.4(h)

Written incident response plan

A written plan sets goals, internal processes, roles and decision authority, communications, remediation, documentation of security events and post-event review.

  • Roles and decision authority
  • Revision after each security event

16 CFR 314.4(i)

Annual report to the board

The Qualified Individual reports in writing at least annually on overall program status, compliance with the Rule and material matters such as testing results.

  • Report date and recipient body
  • Material matters and recommended changes

16 CFR 314.4(c)(5)-(6)

MFA exceptions and data retention policy

Any alternative to multi-factor authentication needs the Qualified Individual's written approval, and the data retention policy is reviewed periodically.

  • Written approval of each MFA alternative
  • Retention policy review dates

Citations are to the standard or regulation; wording is ours.

What gets asked for on the day

What reviewers sample about these documents and the people they cover.

Program and risk assessment

In an investigation the FTC asks for the written program and written risk assessment, then compares them with the safeguards actually in place.

Board reporting

Expect requests for the Qualified Individual's annual written reports and evidence they reached the board or senior officer.

Training records

Investigators ask for security awareness training content and records showing personnel completed it.

Service provider oversight

They ask how service providers were selected, what security terms their contracts carry and how they are periodically assessed under 314.4(f).

The policy and acknowledgment layer for FTC Safeguards Rule.

Write each policy, send it through approval, and send it to the people it covers. Each acknowledgment is recorded by name, with the version, the date and the time.

When a policy changes, the new version is approved, its Editor sends it out again, and everyone it applies to is asked again. Export the record as a PDF or CSV, or give a reviewer Viewer access to the documents their tags allow.

  • Approved before it goes outUp to four steps, with any or all approvers.
  • Acknowledged by nameName, email, date, time and version on every record.
  • Asked again on every changeEach new version goes out again to everyone it applies to.
  • The record on requestA PDF or CSV export, or Viewer access to the documents their tags allow.

Need help with the rest of FTC Safeguards Rule? Find a consultant for your standard (opens in a new tab).

Bring your own rules

Your region’s laws, the standards your customers ask for, and your own house rules. Write each one as a policy, approve it, and send it to the people it covers.

  • Laws of every country and state you work in
  • Standards and certifications
  • Customer and contract requirements
  • Your own policies and procedures
See FTC Safeguards Rule on Policy and ComplianceWho audits it, which consultants work with it, and what it requires, checked against primary sources.Open the page (opens in a new tab)

Questions

What does the under-5,000 exception remove?

Institutions holding customer information on fewer than 5,000 consumers are exempt from the written risk assessment, the continuous monitoring or testing requirement, the written incident response plan and the annual board report. The written program, Qualified Individual, safeguards and training still apply.

When must the FTC be notified of a security event?

For a notification event involving at least 500 consumers, notify the FTC as soon as possible and no later than 30 days after discovery, using the FTC's online form. The requirement took effect on 13 May 2024.

Can the Qualified Individual be outside the company?

Yes. A service provider or affiliate can serve, provided the institution keeps responsibility, designates a senior member of staff to oversee them and requires the provider to maintain a program that protects the institution.

How often must systems be tested?

Without effective continuous monitoring, the Rule calls for annual penetration testing and vulnerability assessments at least every six months. Assessments also follow material changes to operations or business arrangements.

How does this relate to the IRS WISP expectation?

The IRS points tax professionals to the Safeguards Rule as the source of their duty to keep a written information security plan. Its Publication 5708 provides a template built on the Rule's elements.

Sources, read 18 October 2026

Where this shows up

Industries that hear about FTC Safeguards Rule most.

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