Start Up - AllyMatter

Every Startup Founder Knows These Moments

Your best employee gives two weeks notice

Everything they know about customer onboarding, vendor relationships, and that tricky integration lives only in their head. Now you're scrambling.

New hire asks "where's the documentation?"

You've been moving too fast to write anything down. They spend their first month asking the same questions everyone else figured out six months ago.

Investor asks about your processes

You have processes kind of. They're scattered across Slack threads, Google Docs someone created, and tribal knowledge. You can't show systematic operations.

You're hiring your fifth support person

Training takes forever because your first support hire trained the second, who trained the third, and now nobody remembers the original process correctly.

Critical vendor contact is missing

Your team lead handled that relationship, but now they're out and nobody knows the account details, service agreements, or who to contact about renewals.

Document. Scale .Survive.

Capture Knowledge
Before It Walks Out

Turn the expertise in people's heads into searchable documentation that survives turnover and time off.

Lightning-Fast Information Access

Find any process, vendor detail, or procedure in seconds, not thirty minutes of asking around.

Scale Without Breaking

Grow from 10 to 50 to 100 employees with processes that work instead of constant firefighting.

Find Anything in Your Startup Instantly

Stop interrupting your co-founder or that one person who knows everything. Our search delivers answers instantly—type "customer refund process" and get the exact steps, not a desperate Slack search through six months of threads. Your team stays productive instead of playing detective.

Ensure Everyone Sees Critical Updates

When you change your pricing structure, update your security policy, or revise commission terms, require everyone to read and acknowledge it. No more "I didn't know we changed that" three months later during a customer call or team meeting.

Build Repeatable Processes for Everything

Document how you do sales demos, customer onboarding, monthly reporting, and vendor negotiations. Maintain your startup flexibility while ensuring new hires don't have to reinvent processes that already work.

Turn Founder Knowledge Into Startup Procedures

You and your co-founders have figured out what works through expensive trial and error. Now capture that knowledge so your tenth hire benefits from what your first hire learned. Build institutional knowledge while you're still building the institution.

Create Self-Serve Resources for New Hires

With all your startup knowledge centralized, new hires can find answers themselves instead of constantly interrupting the team. Build a searchable library that references real processes they'll use daily. When something changes, update it once and everyone stays current.

See Where Knowledge Gaps Are Slowing Growth

Track which processes get searched most, identify what information new hires struggle to find, and spot training opportunities. Know which documentation is helpful and which needs work before scaling problems become expensive problems.

Works Inside Your Daily Startup Communication Tools

Get notified about new procedures that need acknowledgment directly in your team channels - on Slack and Teams. Share helpful process links with colleagues without switching applications.

Start Documenting Your Startup Fast

Implementation is designed for busy founders who don't have time for complex systems. AllyMatter can help migrate your scattered documentation, so you don't lose momentum. Start capturing critical knowledge in days and build documentation as you grow.

What This Means for Your Growing Startups

Survive Turnover

When someone leaves, their knowledge stays. New hires access the same information instead of starting from scratch.

Scale Faster

Grow your team without growing chaos. Every new hire has access to proven processes from day one.

Raise Capital Confidently

Show investors you have systematic operations, not just hustle and hope.

Reduce Founder Bottlenecks

Stop being the only person who knows how things work. Document once, scale forever.

Built for Startups That Want to Scale Successfully

Pre-Seed to Series A

Build the documentation foundation before chaos forces expensive consultants and complete process overhauls.

Growing Teams (5-50 employees)

Move from everyone-knows-everything to sustainable systems that support continued growth.

Remote-First Startups

Ensure distributed teams have access to the same information regardless of timezone or location.

Build Your Startup on Knowledge, Not Chaos

Stop losing progress every time someone leaves or takes vacation. See how AllyMatter helps startups capture knowledge and scale sustainably.

No setup fees. Cancel anytime.

Questions from Startup Founders

i.

We're too early for this, aren't we?

The best time to start documenting is before you desperately need it. Startups that document early scale faster than those who wait until knowledge loss creates crises.

ii.

Does this work for remote teams?

Yes. AllyMatter is especially valuable for distributed startups where tribal knowledge can't spread through office conversations.

iii.

What should we document first?

Start with processes that only one person knows, things you explain to every new hire, and anything that would cause problems if someone left suddenly.

iv.

How do we get the team to actually use it?

When finding information is faster than asking someone, adoption happens naturally. Make it the path of least resistance and usage follows.

v.

We don't have time to write documentation

You're already explaining the same things repeatedly to new hires. Document it once in AllyMatter, reference it forever. Most founders save time within the first month.